Contact

Support

Email [email protected] — we answer within one business day, usually much faster. Please include the email on your account and, when relevant, the reference: shipments start with TB-, top-ups with TB-D-, coupons with TB-C-, and every pack opening has an id on its certificate. Screenshots help.

Order & shipping questions

Track any shipment from Shipments in your account; status updates (shipped, delivered) arrive by email automatically. If a parcel arrives damaged, photograph the box before opening further and mail support within 14 days.

Privacy requests

[email protected] — access, export, correction or erasure. Answered within 30 days, normally much sooner.

Partnerships, creators & press

[email protected] — affiliate terms are on the Affiliate page; every partner signs the honest-marketing addendum (pool and odds shown, no profit claims, 18+ audiences).

Company

Registered company details, KVK and VAT numbers are in the footer of every page. Status of all systems: tcgboxes.io/status.